Location: Leighton Buzzard, Bedfordshire
Our Client is specialists in the design, supply and maintenance of access equipment in the form of mastclimbers and hoists for the construction industry and they are the leaders in the Mastclimbing Work Platforms (MCWP) in the UK. Having experienced a period of rapid growth, they are seeking to continue this growth whilst maintaining their dominance within the industry and are looking to add an Operations Manager to their ranks to help achieve this.
You will be responsible for the management of the overall operations for our clients Southern Region, ensuring a smooth efficient service that meets the expectations and needs of our client’s customers while maximising the financial return to our clients. You will be providing leadership to improve important policy and strategic decisions.
You will be responsible for ensuring labour and other resources are managed to allow work to be completed safely, on schedule and to budget. Assisting in managing our client’s relationship with their customers to ensure that all contractual responsibilities are discharged and to enable retention monies to be released on the due date is a key aspect to the role of the Operations Manager
Key responsibilities for the Operations Manager include but not are not limited to:
Leading and directing MCWP Installation Teams to ensure that planned and reactive MCWP installing works are undertaken efficiently.
Ensuring that the commitments detailed within the Health & Safety, Quality and Environmental Policy Statements are met.
Provide a competent, and professional service to customers by overseeing projects; ensuring they are run in accordance with the agreed contract terms, within budget, while providing excellent customer service.
Oversee daily operations, ensuring correct labour and equipment is on each site as planned
Work with the customers representative to determine planned work schedules and unplanned work to ensure that the customer asset is maintained to standards specified by the customer
Producing detailed programmes/reports for the customer and for the Senior Leadership Team
Determining the scope of works and specification, and the general cost parameters for all projects
Review and lead implementation of legislation and project standards
Ensure activities are prioritised according to the risk rating
Evaluation of sites to assess site values and development risk
The agreement of head of terms, purchase and sales agreements and construction contracts
Managing the Southern Operations team including:
co-ordinating daily site workload and overseeing office team
Managing performance, absence, disciplinaries, etc.
Identifying skills gaps and recruiting or training as appropriate to manage this
Promoting continual development to boost professional standards and motivate the team to perform as their best
Ensuring that communication between departments is ongoing and utilised to maintain an environment of continuous improvement.
Assisting in the identification of new competency requirements as a requirement of new standards, legislation or client’s requirements
Experience of working in the Mastclimber industry – be skilled in maintenance management and will have experience of managing people.
Committed to delivering high quality work with an emphasis on safe working methods
Ability to apply relevant procedures and legislation
A clear communicator with the ability to produce reports.
Ability to read and understand construction drawings
Be confident using Microsoft Office, in particular Excel as much of the work is completed on Smart devices. (essential)
Self-disciplined, reliable, ethical and able to work under pressure.
Good numeracy skills and a Grade C or above in English and Maths would be a bonus.
IPAF Advanced installer and CSCS are required.
SSSTS as a minimum and SMSTS advantageous, training can be provided if required.
Minimum Experience Required:
Experience of planning and budgeting
Experience of managing a team
Experience of working in the construction industry, in particular with mastclimbers
Preferred Education Requirements:
Minimum GCSE Maths and English, or equivalent
Required Technical Skills:
Computer literate including MS Office
Understands how to manage finances
Understanding of safe installation and dismantling of mastclimbers
Required Behavioural Skills:
Proactive and flexible nature
Good communication and interpersonal skills
Ethical leadership abilities, including delegation
Excellent problem solver
Committed to Health & Safety
Committed to delivering high quality work